Utility Assistance in Washington (2026)

LIHEAP in Washington

The Low Income Home Energy Assistance Program (LIHEAP) in Washington is administered by the Washington State Department of Commerce. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Washington

Washington prohibits utility shutoffs from November 15 through March 15 for customers who have applied for energy assistance, are at or below 200% FPG, or have a medical certificate. Additional heat event protections adopted after 2021.

No-Deposit Electricity Options in Washington

Puget Sound Energy, Avista, and Pacific Power offer deposit waivers with satisfactory credit. Budget billing widely available. Washington law limits deposits. Some community-owned utilities have no-deposit policies for new residents.

How to Apply for Utility Assistance in Washington

1. 1

   Check if You Qualify

   Your household income must be at or below 150% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Washington State Department of Commerce by calling 1-360-725-2857, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Washington). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Washington Utility Commission

The Washington Utilities and Transportation Commission (UTC) regulates utilities in Washington. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions