Utility Assistance in Indiana (2026)

LIHEAP in Indiana

The Low Income Home Energy Assistance Program (LIHEAP) in Indiana is administered by the Indiana Housing and Community Development Authority (IHCDA). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Indiana

Indiana's Cold Weather Rule (December 1 through March 15) prohibits disconnection of residential gas and electric service when temperatures are forecast to drop below 32°F within the next 24 hours. Customers must request protection and enter a payment plan.

No-Deposit Electricity Options in Indiana

Indiana utilities offer deposit alternatives with proof of satisfactory credit. Duke Energy Indiana and AES Indiana provide budget billing. Indiana's Energy Assistance Program can sometimes cover deposits for households transitioning from homelessness.

How to Apply for Utility Assistance in Indiana

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Indiana Housing and Community Development Authority (IHCDA) by calling 1-800-872-0371, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Indiana). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Indiana Utility Commission

The Indiana Utility Regulatory Commission (IURC) regulates utilities in Indiana. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions