Free Government Phone (Lifeline Program)

How to Apply -- Step by Step

1. 1

   Check if you qualify

   Visit lifelinesupport.org/do-i-qualify or call 1-800-234-9473 to check your eligibility. You qualify if your household income is at or below 135% of the Federal Poverty Guidelines, or if you or someone in your household participates in Medicaid, SNAP, SSI, FPHA, or Veterans Pension.

2. 2

   Gather your documents

   You will need proof of identity (state ID, driver's license, or passport), proof of address, and proof of eligibility (benefit award letter, tax return, or program enrollment documentation). You also need your full name, date of birth, and last 4 digits of your Social Security Number or Tribal ID.

3. 3

   Apply through the National Verifier

   Apply online at nv.fcc.gov/lifeline (the National Verifier), by mail using a printable application form, or through a participating phone provider. Most providers also have their own online applications that submit to the National Verifier on your behalf.

4. 4

   Choose a Lifeline provider

   Once approved, select a provider in your area. Major national providers include Assurance Wireless (T-Mobile network), SafeLink Wireless (Verizon network), Life Wireless, Gen Mobile, and TruConnect. Each offers slightly different phones and data allotments depending on your state.

5. 5

   Receive your phone and activate

   Your provider will ship a free smartphone and SIM card, typically within 7-10 business days. Follow the included instructions to activate your service. Your plan begins immediately and renews monthly at no cost.

6. 6

   Recertify every year

   You must recertify your eligibility once per year. USAC will send you a notice when it is time to recertify. If you do not recertify, you will lose your Lifeline benefit. You can recertify online at lifelinesupport.org, by mail, or by calling 1-800-234-9473.

What Happened to the ACP (Affordable Connectivity Program)?

The Affordable Connectivity Program (ACP) ended on June 1, 2024 after Congress did not renew its funding. At its peak, over 23 million households received a $30/month broadband subsidy through the ACP. As of March 2026, no direct federal replacement has been enacted. However, Lifeline is a separate, permanent FCC program that was not affected by the ACP ending. If you previously received the ACP benefit, check if you qualify for Lifeline -- you likely do if you were income-eligible for ACP. Some states like California have launched their own programs to replace ACP (California launched a LifeLine Home Broadband Pilot in January 2026 offering up to $30/month off internet service).

What You Get With Lifeline

The standard Lifeline benefit is a $9.25 per month discount on qualifying phone or internet service. Most wireless Lifeline providers absorb the remaining cost and provide completely free service including: a free smartphone, unlimited talk and text, and 4.5 GB or more of monthly data (amounts vary by state and provider). On Tribal lands, the benefit increases to $34.25 per month ($9.25 standard plus $25 enhanced Tribal support), which often includes significantly more data. Additionally, the Link Up program provides a one-time benefit of up to $100 toward service installation for qualifying Tribal subscribers.

Why This Matters for People Rebuilding Their Lives

A working phone is not a luxury -- it is a necessity for anyone trying to get back on their feet. Parole and probation officers require regular check-ins, often by phone. Employers need to be able to reach you to schedule interviews and communicate about shifts. Housing applications, social services, medical appointments, and legal proceedings all require a phone number. Without a phone, it is nearly impossible to hold a job, maintain housing, or comply with supervision requirements. The Lifeline program removes this barrier completely at no cost to you.

Lifeline vs. Prepaid Plans: Which Is Right for You?

Lifeline is the best choice if you qualify and need basic phone service at zero cost. The data allowances (typically 4.5 GB per month) are sufficient for calls, texts, email, maps, and light browsing. If you need more data -- for streaming video, using hotspot, or heavy internet use -- you may want to supplement with a cheap prepaid plan or add paid data to your Lifeline plan. Some Lifeline providers offer additional data packages for purchase. You can also use your Lifeline phone on Wi-Fi for unlimited data at locations with free internet access (libraries, community centers, fast food restaurants).

Common Problems and How to Solve Them

Application denied: The most common reason is not providing proper documentation. Make sure your proof of income or program participation exactly matches what is on file. If denied, you can appeal by calling 1-800-234-9473. Service cut off: If your Lifeline provider does not charge a monthly fee, you must use the service at least once every 30 days (make a call, send a text, or use data). Set a reminder to use your phone regularly. Lost phone: Contact your Lifeline provider for a replacement. Most providers offer a replacement phone for a small fee. Moved to a new state: You can transfer your Lifeline benefit. Contact your current provider or apply with a new provider in your new state. Multiple people in household: Only one Lifeline benefit per household. If two adults share a home but do not share income/expenses, they may qualify as separate households -- contact USAC for guidance.

Frequently Asked Questions

Is the Lifeline free phone program still available in 2026?

Yes. The Lifeline program is fully active as of March 2026. It is a permanent FCC program funded through the Universal Service Fund, separate from the ACP which ended in June 2024. You can apply right now at lifelinesupport.org or through any participating provider.

Do I need a credit check or Social Security Number to get a Lifeline phone?

No credit check is required. You do need to provide the last 4 digits of your Social Security Number (or Tribal Identification Number) for identity verification through the National Verifier. This is not a credit check -- it is only used to confirm your identity and prevent duplicate enrollments.

Can I keep my current phone number?

In many cases, yes. If you already have a phone number, ask your Lifeline provider about porting your existing number. Most providers support number porting. If you are getting a phone for the first time, you will receive a new number.

What if I am homeless -- can I still apply?

Yes. You can use a shelter address, a PO Box, or the address of a social services agency as your contact address. The key requirement is eligibility (income or program participation), not having a permanent address. Many Lifeline providers have experience enrolling people experiencing homelessness.

Can I get Lifeline if I am on parole or probation?

Yes. There are no restrictions based on criminal history. If you meet the income or program participation requirements, you qualify. In fact, many people on supervision rely on Lifeline phones for required check-ins with their parole or probation officer.

How much data do I get with a free Lifeline phone?

Data amounts vary by provider and state, but typically you receive at least 4.5 GB of monthly data along with unlimited talk and text. Some providers offer more data in certain states. You can always use your phone on Wi-Fi for unlimited data at no additional cost.

What happened to the ACP / Affordable Connectivity Program?

The ACP ended on June 1, 2024 when Congress did not provide additional funding. Over 23 million households lost their $30/month broadband subsidy. As of March 2026, there is no direct federal replacement. Lifeline is the remaining federal phone/internet assistance program. Some states have launched their own replacement programs.

Can I have Lifeline and a regular phone plan at the same time?

Yes, but the Lifeline discount can only be applied to one service per household. You are free to also have a separate paid phone plan. However, you cannot receive Lifeline benefits from two different providers simultaneously.