Utility Assistance in Vermont (2026)

LIHEAP in Vermont

The Low Income Home Energy Assistance Program (LIHEAP) in Vermont is administered by the Vermont Department for Children and Families, Office of Economic Opportunity. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Vermont

Vermont prohibits electric shutoffs for residential customers who demonstrate hardship from November 1 through March 31. Additional protections through the Customer Assistance Program. Vermont has some of the strongest consumer protections in the country.

No-Deposit Electricity Options in Vermont

Green Mountain Power and Vermont Electric Cooperative offer budget billing. Vermont law limits deposit requirements. Low-income customers on assistance programs are generally exempt from deposits.

How to Apply for Utility Assistance in Vermont

1. 1

   Check if You Qualify

   Your household income must be at or below 185% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Vermont Department for Children and Families, Office of Economic Opportunity by calling 1-800-479-6151, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Vermont). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Vermont Utility Commission

The Vermont Public Utility Commission regulates utilities in Vermont. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions