Utility Assistance in Mississippi (2026)
LIHEAP, shutoff protection, no-deposit electricity, and assistance programs for Mississippi residents
Last updated:
Quick Answer
Yes, Mississippi residents can get help paying utility bills through the federal LIHEAP program administered by the Mississippi Department of Human Services, Division of Community Services. The average electric bill in Mississippi is $140/month. Heating assistance averages Up to $400 per household per year. No credit check, no criminal background check required.
Call 1-601-359-4500 or dial 211 to apply.
Mississippi Utility Assistance at a Glance
$140
Avg. Electric Bill/Mo
Yes
LIHEAP Available
No
Winter Moratorium
5
Assistance Programs
LIHEAP in Mississippi
The Low Income Home Energy Assistance Program (LIHEAP) in Mississippi is administered by the Mississippi Department of Human Services, Division of Community Services. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.
| Administering Agency | Mississippi Department of Human Services, Division of Community Services |
| Phone | 1-601-359-4500 |
| Website | Visit website |
| Income Limit | 150% of Federal Poverty Guidelines |
| Heating Assistance | Up to $400 per household per year |
| Cooling Assistance | Up to $400 for cooling assistance |
| Crisis Assistance | Emergency assistance to prevent shutoff |
| Weatherization | Available |
Utility Shutoff Protections in Mississippi
Mississippi does not have a winter shutoff moratorium. The Mississippi Public Service Commission requires utilities to provide written notice before disconnection and offer payment arrangements.
Winter Moratorium
NoMedical Protection
YesSenior Protection
NoNo-Deposit Electricity Options in Mississippi
Mississippi Power and Entergy Mississippi offer budget billing. Some EMCs (electric cooperatives) have flexible deposit policies. Prepaid metering is available in some areas and requires no deposit.
Mississippi Utility Assistance Programs
- Mississippi LIHEAP
- Mississippi Weatherization Program
- Entergy Mississippi The Power to Care
- Mississippi Power Project SHARE
- Salvation Army utility assistance
How to Apply for Utility Assistance in Mississippi
- 1
Check if You Qualify
Your household income must be at or below 150% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.
- 2
Gather Your Documents
You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.
- 3
Contact Your Local Agency
Apply through the Mississippi Department of Human Services, Division of Community Services by calling 1-601-359-4500, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.
- 4
Submit Your Application
Apply in person, by mail, or online (if available in Mississippi). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.
- 5
Receive Your Benefit
LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.
Mississippi Utility Commission
The Mississippi Public Service Commission regulates utilities in Mississippi. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.
Website: Mississippi Public Service Commission
Complaint phone: 1-800-356-6430
Frequently Asked Questions
How do I apply for LIHEAP utility assistance in Mississippi?
Can I get help with my electric bill in Mississippi if I have a criminal record?
What is the average electric bill in Mississippi?
Can my utilities be shut off in Mississippi during winter?
Related Resources
- LIHEAP -- Free Help Paying Your Energy BillsNational overview
- No-Deposit Electricity -- How to Get Power Without a DepositOptions and providers
- Utility Shutoff Protection Laws by StateKnow your rights
- Free Government Phone in MississippiLifeline program
- SNAP Benefits in MississippiFood assistance
- Expungement in MississippiClear your record
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