Utility Assistance in Georgia (2026)

LIHEAP in Georgia

The Low Income Home Energy Assistance Program (LIHEAP) in Georgia is administered by the Georgia Department of Human Services, Division of Family and Children Services. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Georgia

Georgia does not have a winter shutoff moratorium. The Georgia Public Service Commission requires written notice before disconnection. Utilities must offer deferred payment plans.

No-Deposit Electricity Options in Georgia

Georgia Power offers deposit alternatives including prepaid metering (Flat Bill Pre-Pay). Some rural EMCs waive deposits with credit references. Budget billing available through Georgia Power and most EMCs.

How to Apply for Utility Assistance in Georgia

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Georgia Department of Human Services, Division of Family and Children Services by calling 1-877-423-4746, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Georgia). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Georgia Utility Commission

The Georgia Public Service Commission regulates utilities in Georgia. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions