Utility Assistance in Delaware (2026)

LIHEAP in Delaware

The Low Income Home Energy Assistance Program (LIHEAP) in Delaware is administered by the Delaware Department of Health and Social Services (DHSS). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Delaware

Delaware prohibits winter shutoffs from November 15 through April 15 for customers who demonstrate inability to pay. Customers must contact their utility and apply for protection.

No-Deposit Electricity Options in Delaware

Delmarva Power offers deposit alternatives for customers with good payment history or those enrolling in budget billing. LIHEAP recipients may have deposits waived.

How to Apply for Utility Assistance in Delaware

1. 1

   Check if You Qualify

   Your household income must be at or below 200% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Delaware Department of Health and Social Services (DHSS) by calling 1-302-255-9675, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Delaware). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Delaware Utility Commission

The Delaware Public Service Commission regulates utilities in Delaware. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions