Utility Assistance in Arizona (2026)

LIHEAP in Arizona

The Low Income Home Energy Assistance Program (LIHEAP) in Arizona is administered by the Arizona Department of Economic Security (DES). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Arizona

Arizona does not have a winter moratorium. However, the Arizona Corporation Commission prohibits disconnections when temperatures exceed 105°F or drop below 32°F. Utilities must offer payment arrangements.

No-Deposit Electricity Options in Arizona

Arizona's deregulated areas offer prepaid electricity with no deposit through providers like Discount Power and Decker Energy. APS and SRP offer deposit waivers with good credit or a letter from a prior utility. Budget billing is widely available.

How to Apply for Utility Assistance in Arizona

1. 1

   Check if You Qualify

   Your household income must be at or below 150% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Arizona Department of Economic Security (DES) by calling 1-602-771-1000, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Arizona). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Arizona Utility Commission

The Arizona Corporation Commission (ACC) regulates utilities in Arizona. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions