Does Cracker Barrel Hire Felons?
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Cracker Barrel is corporate-owned and conducts background checks, but uses individualized assessments. Kitchen and retail positions are more accessible for people with records.
Cracker Barrel does hire people with felony records on a case-by-case basis. As a corporate-owned chain (not franchised), Cracker Barrel has consistent hiring policies across all of its approximately 660 locations. The company conducts background checks on all new hires but uses an individualized assessment process that considers the nature of the offense, how much time has passed, and the relevance to the position. Cracker Barrel's unique dual model — each location operates both a restaurant and a retail gift shop — means there are a variety of positions available. Kitchen roles (cooks, dishwashers) tend to be the most accessible for people with criminal records. Retail and server positions involve more customer interaction and cash handling, so these may face additional scrutiny. Cracker Barrel is headquartered in Lebanon, Tennessee, and has a strong presence across the Southeast and Midwest.
Hiring by Position
| Position | Felon Friendly? | Background Check | Notes |
|---|---|---|---|
| Dishwasher | Yes | Yes — standard criminal background check | Most accessible entry-level position. No customer contact or cash handling. High turnover creates frequent openings. |
| Grill Cook / Line Cook | Yes | Yes — standard criminal background check | Back-of-house kitchen roles are generally felon-friendly. Cracker Barrel's from-scratch cooking approach means cooking skills are valued. |
| Server | Case-by-case | Yes — criminal check plus possible drug screening | Cash handling and customer interaction. Theft convictions within 5-7 years are more scrutinized. The family dining atmosphere adds sensitivity. |
| Host / Hostess | Case-by-case | Yes — standard criminal background check | Customer-facing role. Cracker Barrel's warm, welcoming brand identity means the company looks for personable candidates. |
| Retail Sales Associate | Case-by-case | Yes — criminal check; retail theft focus | Works in the gift shop section. Handles merchandise and transactions. Theft and shoplifting convictions are scrutinized more heavily. |
| Night Maintenance / Cleaning | Yes | Yes — standard criminal background check | Overnight cleaning roles have minimal customer interaction and are generally more accessible for people with records. |
| Restaurant / Retail Manager | Case-by-case | Yes — comprehensive check including employment verification | Management positions face stricter screening. Financial crimes and violent felonies are more likely to disqualify. Internal promotion is the strongest path. |
Cracker Barrel's Corporate Hiring Approach
Cracker Barrel Old Country Store is a publicly traded company that owns and operates all of its locations directly — there are no franchisees. This means hiring policies are set at the corporate level and applied consistently across all approximately 660 locations in 44 states. The company conducts background checks through a third-party screening provider on all new hires. However, Cracker Barrel uses an individualized assessment process that aligns with EEOC guidance, considering the nature and gravity of the offense, the time that has passed since the offense or completion of sentence, and the nature of the job being sought. The company's corporate HR department provides guidelines to hiring managers, but individual store managers have some discretion in hiring decisions, particularly for hourly positions.
Background Check Process at Cracker Barrel
Cracker Barrel's background check is initiated after a conditional offer of employment is made. The standard check includes a 7-year criminal history search at the county and state level, a Social Security number trace, and a national sex offender registry search. For management positions, the check may also include employment history verification and education verification. The process typically takes 3-7 business days. If the background check reveals a criminal record, Cracker Barrel follows FCRA procedures — you will receive a pre-adverse action notice giving you the opportunity to dispute inaccuracies or provide context before a final hiring decision is made. Drug testing policies vary by state and position; some locations conduct pre-employment drug screens while others do not.
What Could Disqualify You at Cracker Barrel
While Cracker Barrel evaluates each applicant individually, certain patterns tend to be more disqualifying. Violent felonies within the past 7 years present the most significant barrier, particularly for customer-facing roles. Sex offenses are generally disqualifying across all positions. Theft and fraud convictions are scrutinized more heavily for positions that involve cash handling (servers) or merchandise handling (retail associates). Drug possession charges that are several years old are typically less of a barrier for kitchen roles. Cracker Barrel's brand as a family-friendly, wholesome dining experience means they may be more cautious about certain types of offenses compared to other restaurant chains. However, the company's adherence to individualized assessment means no single type of felony is an automatic disqualifier for all positions.
The Dual Restaurant-Retail Model
Cracker Barrel's unique business model — each location houses both a full-service restaurant and a country-themed retail gift shop — creates a wider variety of positions than a typical restaurant. This dual model can be advantageous for job seekers with records because it offers multiple entry points. If a retail position that involves cash handling is not available to you due to a theft-related conviction, a kitchen position in the restaurant side may be accessible. Conversely, if a food handling concern exists, a stocking or maintenance role on the retail side might be an option. The variety of positions also means more frequent openings across the store. Cracker Barrel locations are typically large, employing 80-150 people per store, which creates more opportunities overall.
Getting Hired at Cracker Barrel with a Record
To maximize your chances of getting hired at Cracker Barrel with a felony record, focus on kitchen positions first — dishwasher and cook roles have the highest acceptance rate and the most frequent openings. Apply online through the Cracker Barrel careers page or visit your local store and ask to speak with the manager. Cracker Barrel values Southern hospitality and a friendly demeanor, so present yourself warmly and professionally. If you have food service experience, emphasize it. Cracker Barrel prepares many dishes from scratch, so actual cooking skills are valued more than at some other chains. Be prepared to work early morning shifts — Cracker Barrel is a breakfast destination and morning shifts start very early. If hired, build a strong attendance and performance record. Cracker Barrel promotes from within frequently, and hourly workers can advance to management over time.
Application Tips for People with Records
- 1.Target dishwasher, cook, and night maintenance positions first — these have the highest acceptance rate for people with records at Cracker Barrel.
- 2.Apply online at crackerbarrel.com/careers or visit your local Cracker Barrel during slow hours (mid-afternoon) to ask about openings.
- 3.Emphasize cooking skills if you have them. Cracker Barrel's from-scratch kitchen approach means they value people who can actually cook.
- 4.Be available for early morning shifts. Cracker Barrel is a breakfast-focused restaurant and morning staff is always in demand.
- 5.Be honest about your record if asked during the interview. Cracker Barrel will run a background check, and dishonesty is a separate disqualifier.
- 6.If you receive a pre-adverse action notice, respond immediately with supporting documentation — rehabilitation certificates, character references, or a personal statement about your journey.
Frequently Asked Questions
- Does Cracker Barrel hire felons?
- Cracker Barrel hires people with felony records on a case-by-case basis. They conduct background checks but use individualized assessments. Kitchen roles (cook, dishwasher) and maintenance positions are the most accessible. Since all locations are corporate-owned, policies are consistent across stores.
- Does Cracker Barrel do background checks?
- Yes. Cracker Barrel runs background checks on all new hires through a third-party screening company. The check covers 7 years of criminal history, Social Security verification, and the sex offender registry. The check is conducted after a conditional offer of employment.
- How far back does Cracker Barrel's background check go?
- Cracker Barrel's background check typically covers 7 years of criminal history. In states with lookback restrictions, the 7-year limit is legally enforced. Convictions older than 7 years are less likely to affect hiring decisions even in states without such restrictions.
- Is Cracker Barrel corporate-owned or franchised?
- All Cracker Barrel locations are corporate-owned and operated. There are no franchisees. This means hiring policies are set at the corporate level and are more consistent across locations compared to franchise-based chains.
- Does Cracker Barrel drug test?
- Drug testing policies vary by state and position. Some Cracker Barrel locations conduct pre-employment drug screens while others do not. Post-accident testing and reasonable suspicion testing may apply to all employees. Ask about the policy at your specific location.
- Can I work in the Cracker Barrel gift shop with a felony?
- It depends on the nature of your conviction. Retail positions involve handling merchandise and transactions, so theft-related convictions face more scrutiny. Non-violent, non-theft felonies that are several years old are less likely to be a barrier for retail roles.
- What positions are easiest to get at Cracker Barrel with a record?
- Dishwasher, night maintenance, and prep cook positions are generally the most accessible. These roles have minimal customer interaction and do not involve cash handling. They also tend to have the highest turnover, creating more frequent openings.
- Can I move up at Cracker Barrel after being hired?
- Yes. Cracker Barrel promotes from within regularly. Starting as a dishwasher or cook and building a strong performance record can lead to promotions to shift leader, trainer, and eventually management positions. Many Cracker Barrel managers started in entry-level hourly roles.
Take Action — Direct Links
- Cracker Barrel Careers
Apply directly for positions at Cracker Barrel locations through their official careers portal.
- National HIRE Network
Free resources for people with criminal records seeking employment, including know-your-rights guides.
- EEOC Guidance on Criminal Records in Hiring
Federal guidance on how employers should consider criminal records — know your rights during the hiring process.
- Careeronestop — Reentry Resources
U.S. Department of Labor resource with job search assistance for people with criminal records.
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