Utility Assistance in Pennsylvania (2026)

LIHEAP in Pennsylvania

The Low Income Home Energy Assistance Program (LIHEAP) in Pennsylvania is administered by the Pennsylvania Department of Human Services. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Pennsylvania

Pennsylvania prohibits utility shutoffs from December 1 through March 31 for customers whose income is at or below 250% of the Federal Poverty Level. This is one of the most generous income thresholds in the country. Reconnection is also required during this period.

No-Deposit Electricity Options in Pennsylvania

Pennsylvania's Customer Assistance Programs (CAPs) provide reduced bills based on income. PPL, PECO, Duquesne Light, and FirstEnergy companies offer budget billing. PA law limits deposits to 2 months of estimated charges.

How to Apply for Utility Assistance in Pennsylvania

1. 1

   Check if You Qualify

   Your household income must be at or below 150% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Pennsylvania Department of Human Services by calling 1-866-857-7095, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Pennsylvania). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Pennsylvania Utility Commission

The Pennsylvania Public Utility Commission (PUC) regulates utilities in Pennsylvania. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions