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Utility Assistance in Pennsylvania (2026)

LIHEAP, shutoff protection, no-deposit electricity, and assistance programs for Pennsylvania residents

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Quick Answer

Yes, Pennsylvania residents can get help paying utility bills through the federal LIHEAP program administered by the Pennsylvania Department of Human Services. The average electric bill in Pennsylvania is $145/month. Heating assistance averages Up to $1,000 per household (FY 2026 heating benefit range $200-$1,000). No credit check, no criminal background check required.

Call 1-866-857-7095 or dial 211 to apply.

Pennsylvania Utility Assistance at a Glance

$145

Avg. Electric Bill/Mo

Yes

LIHEAP Available

Yes

Winter Moratorium

5

Assistance Programs

Average electric bill is the EIA 2024 residential average monthly bill for this state (Electric Sales, Revenue, and Average Price, released Oct 2025).

LIHEAP in Pennsylvania

The Low Income Home Energy Assistance Program (LIHEAP) in Pennsylvania is administered by the Pennsylvania Department of Human Services. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Administering AgencyPennsylvania Department of Human Services
Phone1-866-857-7095
WebsiteVisit website
Income Limit150% of Federal Poverty Guidelines
Heating AssistanceUp to $1,000 per household (FY 2026 heating benefit range $200-$1,000)
Cooling AssistanceNo separate LIHEAP cooling benefit listed in the FY 2026 state profile
Crisis AssistanceUp to $1,000 maximum (winter crisis, FY 2026)
WeatherizationAvailable

Utility Shutoff Protections in Pennsylvania

Pennsylvania prohibits utility shutoffs from December 1 through March 31 for customers whose income is at or below 250% of the Federal Poverty Level. This is one of the most generous income thresholds in the country. Reconnection is also required during this period.

Winter Moratorium

Yes

Medical Protection

Yes

Senior Protection

Yes

No-Deposit Electricity Options in Pennsylvania

Pennsylvania's Customer Assistance Programs (CAPs) provide reduced bills based on income. PPL, PECO, Duquesne Light, and FirstEnergy companies offer budget billing. PA law limits deposits to 2 months of estimated charges.

Pennsylvania Utility Assistance Programs

  • Pennsylvania LIHEAP (Cash and Crisis components)
  • Customer Assistance Programs (CAPs) -- income-based billing
  • PA Weatherization Assistance
  • Dollar Energy Fund
  • PPL / PECO / Duquesne Light assistance programs

How to Apply for Utility Assistance in Pennsylvania

  1. 1

    Check if You Qualify

    Your household income must be at or below 150% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

  2. 2

    Gather Your Documents

    You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

  3. 3

    Contact Your Local Agency

    Apply through the Pennsylvania Department of Human Services by calling 1-866-857-7095, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

  4. 4

    Submit Your Application

    Apply in person, by mail, or online (if available in Pennsylvania). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

  5. 5

    Receive Your Benefit

    LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Pennsylvania Utility Commission

The Pennsylvania Public Utility Commission (PUC) regulates utilities in Pennsylvania. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Website: Pennsylvania Public Utility Commission (PUC)

Complaint phone: 1-800-692-7380

Frequently Asked Questions

How do I apply for LIHEAP utility assistance in Pennsylvania?
Contact your local Community Action Agency or call 211 to apply for LIHEAP in Pennsylvania. Application windows vary by state - some accept applications only during the heating season, others year-round (check your state's LIHEAP agency page above). You can also apply through your state's LIHEAP administering agency. Bring proof of income, a recent utility bill, and ID. There is no criminal background check.
Can I get help with my electric bill in Pennsylvania if I have a criminal record?
Yes. LIHEAP and most utility assistance programs in Pennsylvania do not run criminal background checks. Eligibility is based on your household income (many states use 150% of the Federal Poverty Guidelines or 60% of State Median Income - see your state's limit above) or participation in programs like SNAP, SSI, or TANF. People with felony records, those on probation or parole, and formerly incarcerated individuals all qualify.
What is the average electric bill in Pennsylvania?
The average residential electric bill in Pennsylvania is approximately $145 per month. Your actual bill depends on usage, the size of your home, heating/cooling needs, and your utility provider. If your bill is more than 6% of your household income, you have a high energy burden and likely qualify for assistance.
Can my utilities be shut off in Pennsylvania during winter?
Pennsylvania has winter shutoff protections that restrict or prohibit utility disconnections during cold weather months. Additional protections may apply to elderly, disabled, and medically vulnerable households. Contact your utility company or the state utility commission if you receive a shutoff notice during the protected period.

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Disclaimer: This is informational only, not legal or financial advice. Program details, eligibility requirements, and benefit amounts may vary and are subject to change. LIHEAP funds are limited and distributed on a first-come, first-served basis in many states. Always confirm current information directly with your state agency, utility company, or local Community Action Agency. If you need immediate help, call 211 for local assistance or contact your utility company about hardship programs before your service is disconnected.

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