Utility Assistance in Oregon (2026)

LIHEAP in Oregon

The Low Income Home Energy Assistance Program (LIHEAP) in Oregon is administered by the Oregon Housing and Community Services (OHCS). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Oregon

Oregon prohibits utility shutoffs from November 1 through April 30 for customers who are unable to pay and have applied for energy assistance. Additional protections during extreme heat events (over 100°F) added after the 2021 heat dome.

No-Deposit Electricity Options in Oregon

Portland General Electric and Pacific Power offer budget billing and deposit waivers. Oregon law limits deposits to 1/6 of estimated annual charges. Low-income customers enrolled in assistance programs are often exempt from deposits.

How to Apply for Utility Assistance in Oregon

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Oregon Housing and Community Services (OHCS) by calling 1-503-986-2000, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Oregon). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Oregon Utility Commission

The Oregon Public Utility Commission (PUC) regulates utilities in Oregon. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions