Utility Assistance in Missouri (2026)

LIHEAP in Missouri

The Low Income Home Energy Assistance Program (LIHEAP) in Missouri is administered by the Missouri Department of Social Services, Family Support Division. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Missouri

Missouri's Cold Weather Rule (November 1 through March 31) prohibits disconnection of residential gas and electric service when the local temperature is forecast to be at or below 32°F within the next 24 hours.

No-Deposit Electricity Options in Missouri

Ameren Missouri and Evergy Missouri offer budget billing and deposit alternatives. Missouri law requires utilities to offer payment plans. Deposits may be waived with proof of good credit history.

How to Apply for Utility Assistance in Missouri

1. 1

   Check if You Qualify

   Your household income must be at or below 135% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Missouri Department of Social Services, Family Support Division by calling 1-573-751-3221, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Missouri). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Missouri Utility Commission

The Missouri Public Service Commission (PSC) regulates utilities in Missouri. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions