Utility Assistance in Maryland (2026)

LIHEAP in Maryland

The Low Income Home Energy Assistance Program (LIHEAP) in Maryland is administered by the Maryland Department of Human Services, Office of Home Energy Programs (OHEP). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Maryland

Maryland prohibits utility shutoffs from November 1 through March 31 for customers who have applied for energy assistance or whose income is at or below 175% FPG. Utilities must offer payment plans year-round.

No-Deposit Electricity Options in Maryland

Baltimore Gas and Electric (BGE), Pepco, and Delmarva Power offer budget billing and deposit waivers for OHEP recipients. Maryland law limits deposit amounts to two months of estimated charges.

How to Apply for Utility Assistance in Maryland

1. 1

   Check if You Qualify

   Your household income must be at or below 175% of Federal Poverty Guidelines. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Maryland Department of Human Services, Office of Home Energy Programs (OHEP) by calling 1-800-332-6347, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Maryland). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Maryland Utility Commission

The Maryland Public Service Commission regulates utilities in Maryland. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions