Utility Assistance in Louisiana (2026)

LIHEAP in Louisiana

The Low Income Home Energy Assistance Program (LIHEAP) in Louisiana is administered by the Louisiana Department of Children and Family Services (DCFS). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Louisiana

Louisiana does not have a winter shutoff moratorium. The Louisiana Public Service Commission requires written notice before disconnection. Utilities must offer payment plans to customers in arrears.

No-Deposit Electricity Options in Louisiana

Entergy Louisiana and CLECO offer budget billing. Prepaid electricity plans are available through some providers. Deposits may be waived with a letter of good payment history or satisfactory credit.

How to Apply for Utility Assistance in Louisiana

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Louisiana Department of Children and Family Services (DCFS) by calling 1-888-524-3578, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Louisiana). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Louisiana Utility Commission

The Louisiana Public Service Commission (LPSC) regulates utilities in Louisiana. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions