Utility Assistance in Arkansas (2026)

LIHEAP in Arkansas

The Low Income Home Energy Assistance Program (LIHEAP) in Arkansas is administered by the Arkansas Department of Human Services (DHS). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Arkansas

Arkansas does not have a formal winter moratorium. The Arkansas Public Service Commission requires 10 days written notice before disconnection and mandates that utilities offer deferred payment plans.

No-Deposit Electricity Options in Arkansas

Some Arkansas electric cooperatives waive deposits with a letter of credit from a previous provider. Budget billing and average payment plans are available from Entergy Arkansas and other providers.

How to Apply for Utility Assistance in Arkansas

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Arkansas Department of Human Services (DHS) by calling 1-501-682-8715, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Arkansas). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Arkansas Utility Commission

The Arkansas Public Service Commission (APSC) regulates utilities in Arkansas. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions