Does Walgreens Hire Felons?
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Walgreens hires people with records for many non-pharmacy store positions using individualized assessment, but pharmacy roles are heavily restricted by state licensing boards.
Walgreens does hire people with felony records, but your chances depend on the position and the specifics of your conviction. Non-pharmacy store roles — customer service associate, shift lead, beauty advisor, and stock positions — are the most accessible for people with criminal backgrounds. Walgreens follows fair chance hiring practices and evaluates applicants individually rather than using blanket bans based on criminal history. The company considers the nature of the offense, how long ago it happened, and whether it relates to the job duties. Pharmacy technician and pharmacist roles are a different story, as these require state pharmacy board licensing and many states have specific disqualifying offenses. If your record involves drug charges, theft, or fraud, pharmacy positions will be very difficult to get. For front-store work, many people with non-violent felonies have reported being hired successfully, especially when the conviction is several years old.
Hiring by Position
| Position | Felon Friendly? | Background Check | Notes |
|---|---|---|---|
| Customer Service Associate (CSA) | Yes | Yes — standard background check | Entry-level store role; most accessible position for people with records; high turnover means frequent openings |
| Shift Lead | Case-by-case | Yes — standard background check | Supervisory role with key-holder and cash-handling responsibilities; theft convictions may be an issue |
| Pharmacy Technician | Varies | Yes — enhanced check plus state pharmacy board review | Requires state licensure; drug, theft, and fraud convictions are commonly disqualifying at the board level |
| Beauty Advisor | Case-by-case | Yes — standard background check | Customer-facing sales role; similar hiring standards to CSA positions |
| Inventory Specialist | Case-by-case | Yes — standard background check | Handles merchandise and stock; theft-related convictions reviewed more carefully |
| Distribution Center Worker | Yes | Yes — standard background check | Warehouse positions at Walgreens distribution facilities; often more felon-friendly than store roles |
| Delivery Driver | Case-by-case | Yes — driving record check plus background check | Requires clean driving record; DUI/DWI convictions within recent years are typically disqualifying |
Walgreens Fair Chance Hiring Practices
Walgreens has adopted fair chance hiring practices across its operations, reflecting a growing trend among major retail employers. The company evaluates criminal records on a case-by-case basis rather than automatically rejecting applicants with convictions. Walgreens follows the EEOC's guidance on the use of criminal records in employment decisions, which requires considering the nature and gravity of the offense, the time that has passed, and the nature of the job. In jurisdictions with Ban the Box laws, Walgreens delays criminal history inquiries until after an initial interview or conditional offer. Even in areas without such laws, the company generally does not use criminal history as a first-round screening tool. Walgreens has over 8,500 locations across the United States, making it one of the largest retail pharmacy chains and a significant source of employment opportunities in most communities.
Pharmacy vs. Non-Pharmacy Positions
The most important distinction at Walgreens is between pharmacy and non-pharmacy roles. Non-pharmacy store positions — CSA, shift lead, beauty advisor, stock clerk — are evaluated under Walgreens' own fair chance hiring policies. These roles are reasonably accessible for people with criminal records, especially non-violent offenses that are several years old. Pharmacy positions are an entirely different situation. Pharmacy technicians and pharmacists must be licensed by their state pharmacy board, and these boards have their own rules about who can hold a license. Many state pharmacy boards have specific disqualifying offenses, particularly drug-related felonies, theft, fraud, and crimes involving controlled substances. Even if Walgreens is willing to hire you, you cannot work in the pharmacy without a valid state license. If you are interested in pharmacy work, research your state pharmacy board requirements before applying.
Background Check Details
Walgreens uses a third-party background screening company to conduct pre-employment checks. The standard background check includes a criminal history search across county, state, and federal databases, Social Security number verification, and employment history verification. For positions involving driving, there is an additional motor vehicle records check. The background check typically goes back 7 years, though the lookback period varies by state — states like California, Colorado, Kansas, Maryland, Massachusetts, Montana, New Hampshire, New Mexico, New York, and Washington limit employment background checks to 7 years. In states without such limits, records may go back further. If the background check reveals negative information, Walgreens must provide you with a pre-adverse action notice and a copy of the report before making a final decision. You have the right to dispute any inaccurate information before the employer takes action.
What Types of Convictions Affect Hiring
While Walgreens uses individualized assessment, certain categories of convictions tend to receive more scrutiny. Theft and shoplifting offenses are concerning for retail positions where employees handle merchandise and cash. Drug-related felonies are particularly problematic for any position near the pharmacy area, and are often outright disqualifying for pharmacy roles due to state licensing requirements. Violent felonies may affect customer-facing positions. Financial crimes like fraud, forgery, or embezzlement can impact positions with financial responsibilities. Sex offenses listed on the registry are likely disqualifying for most positions. However, for non-violent, non-theft felonies that are 5 or more years old, many applicants report successful hiring outcomes. The key factors are the passage of time, evidence of rehabilitation, and the relevance of the offense to the specific position.
Walgreens Pay and Benefits
Walgreens customer service associates typically start at $15-$17 per hour, with shift leads earning $17-$22 per hour depending on the market. Pharmacy technicians earn $17-$23+ per hour. Distribution center workers typically earn $18-$24 per hour. Full-time employees receive a comprehensive benefits package including health insurance, dental, vision, 401(k) with company match, paid time off, an employee stock purchase plan, and an employee discount on store purchases. Part-time employees may qualify for some benefits after meeting minimum hours. Walgreens also offers tuition assistance through various educational partnerships. The company promotes from within, so starting as a CSA can lead to shift lead, assistant manager, and store manager positions over time — a real career path that does not require a degree.
Application Tips for People with Records
- 1.Target customer service associate (CSA) positions as your entry point — these have the broadest hiring standards and the most openings across all Walgreens locations
- 2.Apply through the Walgreens careers website (jobs.walgreens.com) where you can search by location and filter by position type
- 3.Do not bring up your criminal record in the interview unless directly asked — let the background check process handle it after the conditional offer
- 4.If you have a theft-related conviction, focus on how much time has passed and what steps you have taken to demonstrate trustworthiness since then
- 5.Consider applying at Walgreens distribution centers — warehouse roles tend to be more accessible for people with records and often have higher starting pay
- 6.If rejected based on your background check, ask for a copy of the report and review it for errors — inaccuracies in background reports are more common than people realize
Frequently Asked Questions
- Does Walgreens hire felons?
- Yes, Walgreens does hire people with felony records for many positions, particularly non-pharmacy store roles like customer service associate, shift lead, and beauty advisor. The company uses individualized assessment rather than blanket bans. Pharmacy positions are subject to stricter state licensing requirements.
- Does Walgreens do background checks?
- Yes, Walgreens conducts background checks on all new hires through a third-party screening company. The check includes criminal history, SSN verification, and employment history. For pharmacy and driving positions, additional checks are required.
- How far back does the Walgreens background check go?
- The Walgreens background check typically covers the past 7 years, though this varies by state law. In states without a 7-year limit, records may go back further. The check searches county, state, and federal criminal databases.
- Can I be a pharmacy tech at Walgreens with a felony?
- It depends on the type of felony and your state's pharmacy board requirements. Drug-related felonies, theft, and fraud are commonly disqualifying for pharmacy technician licenses. Check with your specific state pharmacy board, as some states offer waivers or rehabilitation review processes.
- Does Walgreens drug test employees?
- Walgreens drug testing policies vary by position and location. Pharmacy employees are generally subject to drug testing. Non-pharmacy store positions may or may not be tested depending on state and local requirements. Distribution center positions typically require pre-employment drug screening.
- Does Walgreens ask about criminal history on the application?
- In most locations, Walgreens does not ask about criminal history on the initial application. In jurisdictions with Ban the Box laws, criminal history inquiries are delayed until after an initial interview or conditional offer. The background check comes later in the hiring process.
- What is the difference between CVS and Walgreens for hiring with a record?
- Both CVS and Walgreens have similar policies for people with records. Both use individualized assessment for non-pharmacy roles, and both are subject to state pharmacy board restrictions for pharmacy positions. CVS adopted Ban the Box formally in 2015. In practice, your experience may vary more by specific store location and hiring manager than by which chain you apply to.
- How long does the Walgreens hiring process take?
- The Walgreens hiring process typically takes 1-3 weeks from application to start date. The background check usually takes 3-7 business days to complete. If there are issues with the background check or additional review is needed, it may take longer. Some applicants report starting within a week of applying for high-need positions.
Take Action — Direct Links
- Walgreens Careers
Official Walgreens job portal — search positions by location, job type, and schedule
- National Association of Boards of Pharmacy
Find your state pharmacy board to verify licensing requirements and disqualifying offenses
- EEOC Criminal Records Guidance
Federal guidelines on how employers must consider criminal records — understand your rights
- Checkr Candidate Portal
If Walgreens uses Checkr for background checks, you can track your check status and dispute errors here
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