Is The UPS Store the same as UPS?

No, The UPS Store is a separate franchise operation from UPS (United Parcel Service). Each UPS Store is independently owned and operated.

Does The UPS Store do background checks?

Background check practices vary by franchise owner. Some run checks while others rely on interviews and references.

How many UPS Store locations are there?

There are over 5,000 UPS Store locations in the United States, each independently owned and operated.

What services does The UPS Store offer?

The UPS Store offers shipping, packing, printing, copying, mailbox rental, notary services, and other small business services.

Does The UPS Store Hire Felons?

Last updated: 2026-03-28

Sometimes

The UPS Store is franchise-owned. Individual franchise owners set hiring policies, and many are willing to hire people with non-violent records.

The UPS Store does hire some people with felony records, depending on the franchise owner. The UPS Store is a franchise operation (separate from UPS the shipping company) with over 5,000 locations in the United States. Each location is independently owned and operated, meaning the franchise owner makes all hiring decisions. Many franchise owners are willing to hire people with non-violent criminal records for associate and customer service positions. The UPS Store handles shipping, printing, mailbox services, and notary services. Positions involve customer service, package handling, and operating printing equipment. While the franchise model means policies vary, The UPS Store's small-store format often means hiring decisions are personal — the owner gets to know applicants directly rather than filtering through corporate HR systems.

Hiring by Position

Position	Felon Friendly?	Background Check	Notes
Store Associate	Case-by-case	Varies by franchise owner	Customer service, shipping, and package handling. Most common position. Franchise owner decides.
Print / Copy Specialist	Case-by-case	Varies by franchise owner	Operating printing and copying equipment. Some design skills helpful.
Assistant Manager	Case-by-case	Varies by franchise owner	Supervisory role with cash and key responsibilities.

The UPS Store Franchise Hiring

The UPS Store is a franchise operation with over 5,000 locations in the US. It is important to note that The UPS Store is separate from UPS (United Parcel Service) — while they share branding, each UPS Store is independently owned and operated by a franchise owner. This means there is no single corporate hiring policy. Individual franchise owners set their own hiring standards, conduct their own interviews, and make their own decisions about background checks. Many UPS Store franchise owners are small business operators who value personal impressions and work ethic. The small-store format (typically 2-5 employees per location) means the owner often personally interviews and evaluates every candidate.

Tips for Getting Hired

Walk into your nearest UPS Store and ask about openings. The personal touch matters at small franchise operations — making a good impression on the owner is often the most important factor. Be professional, friendly, and emphasize customer service skills. The UPS Store handles valuable packages, financial documents, and mailbox services, so trustworthiness is important. Be honest about your record and focus on your reliability and customer service orientation. Try multiple locations, as each franchise owner has different comfort levels with hiring people with records.

Application Tips for People with Records

1.Walk into UPS Store locations and ask to speak with the owner about openings.
2.Be professional and customer-service oriented — this is primarily a customer-facing business.
3.Try multiple locations since each franchise owner sets their own policies.
4.Highlight any customer service, shipping, or retail experience.
5.Be honest about your background. Small business owners often value honesty and character.
6.Check the UPS Store careers page for listings, but in-person visits are more effective for franchises.

Frequently Asked Questions

Does The UPS Store hire felons?: Some UPS Store franchise locations hire people with felony records. Each location is independently owned, so policies vary by franchise owner.
Is The UPS Store the same as UPS?: No, The UPS Store is a separate franchise operation from UPS (United Parcel Service). Each UPS Store is independently owned and operated.
Does The UPS Store do background checks?: Background check practices vary by franchise owner. Some run checks while others rely on interviews and references.
How many UPS Store locations are there?: There are over 5,000 UPS Store locations in the United States, each independently owned and operated.
What services does The UPS Store offer?: The UPS Store offers shipping, packing, printing, copying, mailbox rental, notary services, and other small business services.

Take Action — Direct Links

The UPS Store — Careers
Search for positions at UPS Store locations.
National HIRE Network
Free resources for people with criminal records seeking employment.

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Disclaimer: This is informational only, not legal advice. Company hiring policies change frequently and may vary by location, franchise, or position. Always confirm the current policy with the hiring manager or HR representative. A background check does not automatically disqualify you — you have rights under the EEOC guidelines and the Fair Credit Reporting Act (FCRA).