Utility Assistance in California (2026)

LIHEAP in California

The Low Income Home Energy Assistance Program (LIHEAP) in California is administered by the California Department of Community Services and Development (CSD). LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in California

California does not have a blanket winter moratorium, but the CPUC prohibits disconnection for non-payment when temperatures are forecast to exceed 100°F or drop below 32°F. Medical baseline protections are strong.

No-Deposit Electricity Options in California

California's CPUC requires utilities to limit deposits and offer alternatives. CARE (California Alternate Rates for Energy) provides a 20-35% discount on bills. FERA (Family Electric Rate Assistance) gives an 18% discount. Many utilities waive deposits for CARE enrollees.

How to Apply for Utility Assistance in California

1. 1

   Check if You Qualify

   Your household income must be at or below 60% of State Median Income. You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the California Department of Community Services and Development (CSD) by calling 1-866-675-6623, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in California). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

California Utility Commission

The California Public Utilities Commission (CPUC) regulates utilities in California. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions