Utility Assistance in Alaska (2026)

LIHEAP in Alaska

The Low Income Home Energy Assistance Program (LIHEAP) in Alaska is administered by the Alaska Department of Health and Social Services. LIHEAP helps low-income households pay their heating and cooling bills. There are no criminal background checks -- people with felony records, those on probation or parole, and formerly incarcerated individuals all qualify based on income alone.

Utility Shutoff Protections in Alaska

Alaska does not have a formal winter moratorium, but the Regulatory Commission of Alaska requires utilities to offer payment arrangements. Life-threatening situations receive additional protections.

No-Deposit Electricity Options in Alaska

Some Alaska utilities waive deposits for customers enrolled in budget billing. Proof of good payment history with a prior utility may eliminate deposit requirements. Contact your local utility for specific policies.

How to Apply for Utility Assistance in Alaska

1. 1

   Check if You Qualify

   Your household income must be at or below 150% of Federal Poverty Guidelines (Alaska has higher FPL). You also qualify automatically if you receive SNAP (food stamps), SSI, TANF, or certain other benefits. There is no criminal background check. Call 211 to check eligibility.

2. 2

   Gather Your Documents

   You will need proof of identity (state ID, driver's license), proof of income (pay stubs, tax return, benefit award letters), a recent utility bill, and proof of address. Social Security numbers for all household members are typically required.

3. 3

   Contact Your Local Agency

   Apply through the Alaska Department of Health and Social Services by calling 1-907-465-3058, visiting their website, or contacting your local Community Action Agency. You can also call 211 to find the nearest office.

4. 4

   Submit Your Application

   Apply in person, by mail, or online (if available in Alaska). Most states process applications during the heating season (October through May). Funds are limited, so apply as early as possible. Crisis assistance may be available year-round.

5. 5

   Receive Your Benefit

   LIHEAP payments are sent directly to your utility company or fuel vendor. Processing typically takes 2-4 weeks. If you have a shutoff notice, mention it -- crisis assistance can be expedited within 48 hours. Also ask about weatherization services to permanently lower your energy costs.

Alaska Utility Commission

The Regulatory Commission of Alaska (RCA) regulates utilities in Alaska. If you have a dispute with your utility company about billing, deposits, or shutoffs, you can file a complaint.

Frequently Asked Questions