SAMHSA Treatment Locator

For treatment information and referrals, call SAMHSA at 800-662-4357. English and Spanish are available through its national representative option. The TTY number is 800-487-4889. You can call for yourself or for information about a family member.

SAMHSA describes the service as confidential and says it does not ask for personal information, though it may ask for a ZIP code or other location information to route a call or identify resources. A transfer to a provider’s intake service is a separate conversation; ask what information that service needs and how it uses it.

The helpline provides referrals, not counseling. There is no fixed call duration or guaranteed appointment in this guide. If the first referral does not fit, ask about other options.

Open the treatment search. The “Your Location” field accepts an address, city, ZIP code, or facility name; follow the site’s instruction to select a suggested value. State, County, and Distance controls can help narrow the area.

Choose the relevant facility type, then review care settings and services. The directory separates substance use, mental health, and opioid treatment programs. Additional filter groups are available under “show more,” including medication, payment, assistance, age, and language categories.

If a search becomes too narrow, review the selected filters rather than assuming no care exists. Save the facility name and contact details you want to follow up on. The directory itself tells visitors to call before a visit to confirm needed services.

“Payment/Insurance/Funding Accepted” concerns payment sources such as insurance. “Payment Assistance Available” is a separate filter group. A facility accepting Medicaid is not the same as offering every uninsured caller treatment at no charge.

Ask the facility: Do you accept my exact plan? Is the service I need covered? Do you offer sliding fees or funded treatment? What application or financial documents are required? What would I personally pay for assessment, medicines, visits, testing, or a residential stay?

If you are uninsured or underinsured, SAMHSA’s helpline can refer you to the state office responsible for state-funded treatment. The state office or program determines the next steps and availability.

FindTreatment.gov’s FAQ says it does not recommend a facility or treatment type for an individual situation. Its home page describes updates from facility survey responses and reported changes. That is different from a live appointment or bed-availability system.

Confirm the actual service, address, admissions contact, hours for intake, and earliest assessment. Ask whether treatment is provided there or by another organization. A program name, filter match, or national listing alone cannot establish that it can meet your needs.

For buprenorphine, do not rely on the retired individual waiver-based practitioner search. SAMHSA announced its removal beginning June 1, 2026, while keeping treatment-facility listings. Contact a facility or an appropriately authorized clinician directly about medication access.

Copy these prompts into a private note: facility and date contacted; person or department reached; service requested; first assessment or intake time; documents required; expected charges and payment decision; medication arrangements; and the next contact or deadline.

Ask what to do if there is a wait: how to stay on the list, how they will contact you, and where to seek care in the meantime. If you are withdrawing, medically unwell, or running out of prescribed medicine, seek appropriate clinical advice instead of simply waiting for a bed.

For access needs, ask about language assistance, disability accommodations, transportation, childcare constraints, or telehealth at your location. Write down what was actually confirmed, and which questions remain unanswered.

You can look for treatment resources when you have a criminal record. Actual program admission, funding, and court or supervision approval still require confirmation. Ask the requesting agency and your lawyer which programs and documentation satisfy your specific requirement; a listing does not settle that question.

Part 2 protects certain substance-use-disorder patient records from covered federally assisted programs and applies to some recipients of those records. It does not make every treatment-related conversation absolutely secret. HHS explains consent and exceptions, including emergency medical treatment and qualifying court-authorized disclosures.

Ask the provider for its privacy notice and which information may go to an insurer, another provider, a court, or supervision staff. Read any requested release before signing and ask for help with unclear terms. This guide cannot determine the rules for your particular records.

SAMHSA lists HELP4U as a treatment-referral text service: send a five-digit ZIP code to 435748. Its current instructions say the text service is English-only, message and data rates may apply, message frequency varies, STOP cancels messages, and HELP requests assistance. It is not the 988 crisis text service.

The FindTreatment.gov State Agencies page is a route to state mental health and substance use contacts. Use it to ask about funded programs, local application steps, and a referral that did not work out.

For urgent medical symptoms, use medical care; for crisis support use 988. For ordinary treatment searches, use the directory, helpline, and direct provider confirmation together.